Shipping Policy

Free Shipping on All Orders!

We are committed to providing a seamless shopping experience, which is why we offer Free Standard Shipping on all orders, regardless of order value or destination. Our global shipping network ensures that your package arrives safely and in a timely manner.

We work closely with our logistics partners to offer the most reliable shipping options at no cost to you. By choosing our store, you never have to worry about additional shipping fees at checkout—what you see is what you pay!

Shipping Methods & Estimated Delivery Times

All orders qualify for Free Standard Shipping, with estimated delivery times based on your location:

Regions Estimated Delivery Time
North America, EU & Australia 7-20 business days
Other Areas 8-20 business days
Remote Areas** 13-20 business days

Important Notes:

  • Remote areas include Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands, and similar regions.
  • Delivery times start after the order has shipped and do not include a processing period of up to 4 business days.
  • Business days exclude Saturdays, Sundays, and U.S. holidays.
  • Factors such as customs clearance, local delivery restrictions, and unforeseen logistical challenges may cause delays.

Order Processing & Shipment Tracking

  • All orders are processed within 1-4 business days before being shipped.
  • Customers will receive an email confirmation with tracking details (if applicable) once their order is dispatched.
  • Tracking updates may take several days to reflect movement, depending on the carrier's processing times.

If you experience any delays, we encourage you to first check your tracking details and contact your local postal service before reaching out to us.

Address Accuracy & Delivery Responsibility

To ensure successful delivery, customers must provide a complete and accurate shipping address at checkout. This includes all relevant details such as apartment/unit numbers, building names, street names, postal codes, and country information.

Orders cannot be modified or canceled once processed. If a package is undeliverable due to an incorrect address, the customer may be required to pay additional shipping fees for redelivery.

Once an order has shipped, it is the responsibility of the carrier to complete delivery. We are not responsible for delays, stolen packages, or misdeliveries once the package is in transit. Any issues should be reported directly to the local postal service or courier.

Customs, Import Duties & Local Regulations

While we offer free shipping worldwide, some regions may impose customs duties, taxes, or processing fees based on local regulations. These charges, if applicable, are determined by your country’s customs authority and are the responsibility of the recipient.

We are unable to estimate or collect these fees in advance, as they vary from country to country. Any additional costs incurred for customs clearance must be paid by the customer at the time of delivery. Refusal to pay these charges may result in the package being held, returned, or abandoned, in which case we cannot offer refunds or replacements.

Shipments are subject to import regulations, customs inspections, and clearance procedures that may cause unexpected delays. Customers are advised to stay informed about their country's import policies and contact their local customs office for further details.

Lost, Stolen, or Delayed Shipments

Since all orders include free shipping, we strive to work with the most reliable carriers. However, once an order has been handed to the shipping service, we cannot be held responsible for lost, stolen, or delayed shipments.

If a package is marked as "Delivered" but has not been received, we recommend:

  • Checking with neighbors, building management, or front desk personnel.
  • Waiting 24-48 hours, as some carriers mark packages as delivered in advance.
  • Contacting the local postal service or shipping provider for additional details.

If a package is returned due to an incomplete or incorrect address, additional shipping charges may apply for reshipment.

Returns & Refunds for Shipping Issues

  • Shipping fees (if applicable) are non-refundable once an order has been shipped.
  • If a package is returned due to customs refusal, incorrect address, or failure to claim the package, the customer may be responsible for additional shipping costs for redelivery.
  • Orders that are delayed beyond 45 business days may qualify for special assistance from our support team.

Product Availability & Shipping Restrictions

Some products may be subject to shipping restrictions based on location-specific regulations, import controls, or carrier limitations. These restrictions may include:

  • Items that require special handling or documentation.
  • Size and weight limitations imposed by local postal services.
  • Restricted goods in certain countries.

Customers are responsible for ensuring that their orders comply with all applicable local regulations before completing a purchase. If a package is seized by customs due to non-compliance with import laws, we cannot issue refunds or replacements.

Changes & Updates to This Policy

This Shipping Policy may be updated periodically to reflect changes in carrier services, regulations, or operational procedures. It is the customer's responsibility to review this policy before making a purchase. By completing a transaction on our website, you agree to the terms outlined in this policy.

In the event of unexpected global disruptions such as natural disasters, pandemics, carrier strikes, or geopolitical events, we reserve the right to modify shipping timelines and policies as necessary.

For any further questions regarding shipping, tracking, or delivery issues, please contact our customer support team.